WebThis qualification has been developed to support learners completing the Customer Service Practitioner apprenticeship standard and can be used to assess readiness for End Point Assessment. It covers the knowledge, skills and behaviours of the standard. The qualification provides learners with the knowledge, understanding and skills in Customer ... WebCustomer service (3) Employability-kits (1) Healthcare (3) Horticulture (1) Logistics (4) ... Lead Practitioner in Adult Care Apprenti-kit. View details. ... The Level 2 Certificate in Preparing to Work in Adult Social Care Highfield-kit.
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http://content-web3.highfieldqualifications.com/media/2317/think-about-customer-service-practitoner-a5.pdf WebHighfield Assessment is one of the UK's leading end-point assessment organisations, approved by the Education and Skills Funding Agency (ESFA) to deliver EPA for new … eagle group hsa 10 f
Customer Service - Highfield International
http://content-web3.highfieldqualifications.com/media/4988/l2-customer-service-practitioner-epa-kit.pdf WebThe Customer Service Practitioner Apprenti-kit is mapped to the Level 2 Customer Service Practitioner Apprenticeship Standard and covers the required knowledge, … WebCustomer Service Practitioner End-Point Assessor Essential Qualifications and Experience Occupationally competent with at least two years’ experience working in the customer service sector and current hands on experience gained by working in the sector within the last twelve months. csis 100